Welcome to WP Design Vault (“we,” “us,” or “our”), a premium digital marketplace for WordPress themes, plugins, HTML templates, and design assets, accessible at wpdesignvault.com. Protecting your privacy is a responsibility we take seriously. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have over your data.
By using our website and purchasing our products, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website.
WP Design Vault is a digital products marketplace that sells premium WordPress themes, plugins, templates, and related digital assets, operated at wpdesignvault.com. We are based in India and primarily serve customers in the United States and globally.
For privacy-related enquiries, please contact us:
Email: support@wpdesignvault.com
Contact Page: wpdesignvault.com/contact
We collect information in the following ways:
Account registration: Name, email address, username, and password when you create a customer account.
Purchase information: Billing name, email address, and billing address when you complete a transaction. Payment card details are handled entirely by our payment processors (PayPal and Razorpay) – we do not store your card number on our servers.
Product request form: Name, email address, and product details when you submit a product request.
Support communications: Any information you share when contacting our support team.
Log data: IP address, browser type, browser version, pages visited, time and date of visit, and referring URLs.
Cookies and tracking technologies: We use cookies and similar technologies to recognise returning visitors, remember preferences, and analyse site usage. Please read our Cookie Policy for full details.
Device information: Device type, operating system, and screen resolution.
Payment processors: Transaction confirmation and basic billing information from PayPal and Razorpay.
Analytics providers: Aggregated, anonymised usage data from Google Analytics.
WooCommerce: Order and account data processed through WooCommerce’s e-commerce infrastructure.
We use the personal data we collect for the following purposes:
Processing and fulfilling your orders – Performance of a contract
Creating and managing your customer account – Performance of a contract
Providing access to purchased digital downloads – Performance of a contract
Sending order confirmations and download links – Performance of a contract
Responding to customer support enquiries – Legitimate interest / contract
Improving our website and product catalogue – Legitimate interest
Preventing fraud and ensuring site security – Legitimate interest / legal obligation
Complying with legal and tax obligations (including GST) – Legal obligation
Analysing site traffic and usage patterns – Legitimate interest
We do not use your personal data to make automated decisions that significantly affect you.
We use cookies to enhance your experience on WP Design Vault. These include:
Essential cookies: Required for the website to function – shopping cart, login session, and security tokens.
Analytical cookies: Used to understand how visitors use our site (Google Analytics).
Preference cookies: Remember your settings between visits.
Marketing cookies: We do not currently run advertising campaigns. If we introduce marketing cookies in the future, we will update this policy and seek your consent.
You may control cookies through your browser settings or our cookie consent banner. For full details, please read our Cookie Policy.
We do not sell, rent, or trade your personal data to third parties. We may share your information only in these limited circumstances:
We work with trusted third-party service providers, including:
PayPal – Payment processing (Privacy Policy)
Razorpay – Payment processing (Privacy Policy)
Google Analytics – Website analytics (Privacy Policy)
Cloudflare – Website security and performance (Privacy Policy)
Web hosting providers – Server infrastructure
All service providers are contractually bound to use your data only as directed by us and to maintain appropriate security standards.
We may disclose your personal data if required by law, court order, or governmental authority in India or any other jurisdiction, or if we believe such disclosure is necessary to protect the rights, property, or safety of WP Design Vault, our customers, or the public.
In the event of a merger, acquisition, or sale of our business assets, your personal data may be transferred to the acquiring entity. You will be notified via a prominent notice on our website if this occurs.
WP Design Vault is based in India. Your data may be processed by our service providers in other countries. When such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection laws, including India’s Digital Personal Data Protection Act (DPDPA) 2023.
We retain your personal data for as long as necessary to fulfil the purposes described in this policy:
Account data: Retained for the duration of your account plus 3 years after deletion.
Order and transaction records: Retained for 7 years to comply with Indian tax and GST record-keeping obligations.
Support communications: Retained for 3 years from the date of last contact.
Log data and analytics: Anonymised and aggregated after 26 months.
Depending on your location, you may have the following rights regarding your personal data:
Under India’s DPDPA 2023:
Right to access information about your personal data being processed.
Right to correction and erasure of inaccurate or incomplete personal data.
Right to grievance redressal.
Right to nominate a person to exercise rights on your behalf.
Under GDPR (EU/UK residents):
Right to Access, Rectification, Erasure, Restriction, Portability, and Right to Object.
Right to withdraw consent at any time where processing is based on consent.
Under CCPA (California residents):
Right to know, delete, and opt out of the sale of personal information. (We do not sell personal information.)
To exercise any of these rights, please contact us at support@wpdesignvault.com. We will respond within 30 days.
WP Design Vault is not directed to children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately and we will delete that information.
We implement appropriate technical and organisational measures to protect your personal data, including:
SSL/TLS encryption for all data transmitted between your browser and our servers
Encrypted storage for sensitive account information
Access controls limiting staff access to customer data
Regular security assessments and updates
No method of internet transmission is 100% secure. We encourage you to use a strong, unique password and to log out after each session.
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We recommend reviewing the privacy policy of any third-party website you visit from our platform.
We may update this Privacy Policy periodically. When we make material changes, we will update the “Last Updated” date at the top of this page and display a notice on our website. Your continued use of WP Design Vault after changes are posted constitutes acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@wpdesignvault.com
Contact Page: wpdesignvault.com/contact
Response time: Within 2 business days
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Your premier marketplace for premium WordPress themes, plugins, HTML templates and digital design assets — handpicked and quality-checked for designers and developers worldwide.